Today i've comforted a young female employee at work (maybe 17-18yo ?), who was crying hidden in the storage room.
Her female manager just yelled like a bitch at her for a small labeling error on shitty made in china products (swiped 2.10euros to 2.29euros)
This young girl was working here since idk maybe 2 to 3 days and need to learn everything. It's normal. Experience needs to be built overtime.
Somehow this karen manager, my "colleague" whined to the HR and confronted me because it wasn't my job to comfort employees, even more when they aren't under my responsability.
HR is 100% women and somehow i was the bad guy for doing that, "that's not our job", "she needs to keep her composure at any time, in front of customers"
I never yelled at my colleagues under my responsability for errors. The whole store isn't gonna go bankrupt for a small error time to time
But somehow HR doesn't know how to solve the huge -turnover- problem and the increase of steal % from self service cash registers
I'm tired
Her female manager just yelled like a bitch at her for a small labeling error on shitty made in china products (swiped 2.10euros to 2.29euros)
This young girl was working here since idk maybe 2 to 3 days and need to learn everything. It's normal. Experience needs to be built overtime.
Somehow this karen manager, my "colleague" whined to the HR and confronted me because it wasn't my job to comfort employees, even more when they aren't under my responsability.
HR is 100% women and somehow i was the bad guy for doing that, "that's not our job", "she needs to keep her composure at any time, in front of customers"
I never yelled at my colleagues under my responsability for errors. The whole store isn't gonna go bankrupt for a small error time to time
But somehow HR doesn't know how to solve the huge -turnover- problem and the increase of steal % from self service cash registers
I'm tired